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RETURN POLICY: All order returns require a Return Authorization(RA) Form. Any merchandise sent back without the RA form inside the shipment will be disregarded and a credit will NOT be issued. To obtain an RA FORM, please contact our sales team at (323)234-6000. All packages must be in sellable condition and must be in a complete pack. We will not accept any products that have been discontinued or have been purchased over 14 days from the day the item was delivered. Upon receipt of returned merchandise, the Credit Department will inspect, and once approved, a credit will be issued. The rejected request will not be issued any credits.